Chronicle Books is an independent publisher based in San Francisco. They create distinctive publishing that's instantly recognizable for its spirit, creativity, and value.
Chronicle Books came to SolutionSet with a non-functional web infrastructure. The company who originally built the site vanished, leaving Chronicle with a code base (Java/MySQL) that no longer performed adequately and troubleshooting problems that never ended. Chronicle wore itself out just trying to keep the system running.
The Solution
SolutionSet's consultants met with Chronicle Books in person to define the challenges facing their website, swiftly adopt Chronicle's problems as their own, and give relief to Chronicle's exhausted internal team. Together SolutionSet and Chronicle chose and implemented an open source solution, giving Chronicle quick and continued access to future upgrades and to a large community of enthusiastic, approachable experts on the program. SolutionSet completely integrated a new sleek, streamlined site with the old legacy inventory systems and ran full systems tests before launch.
The Result
The final product: a fully-functioning e-commerce website with zero re-entry of data. By the numbers, a 400% increase in sales, 500% minimum rise in responsiveness of same hardware/software, and zero data input needed by Chronicle staff, as all existing information was maintained and transferred.